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MANAGED SERVICES:
Network Management
Managing networks is our core competency, from front-end development
and design to the day to day support operations. For ISPs, we can
add certified, highly skilled staff to your sales operation in the
form of sales engineering at the beginning of the customer acquisition
up to the ongoing customer service to ensure customer retention.
Our Managed Operations can include any of the
following options:
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Help desk support |
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Provisioning |
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Monitoring 24 x 7 x 365 with alerts
and notifications to full management of outages |
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Network maintenance |
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Equipment inventory and management
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Router configuration |
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Pre-Sales support including design
assistance, proposal development and problem resolution |
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Post sale customer audits to enhance
customer retention |
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Solutions for server management, web
servers, web hosting and routers |
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Disaster recovery, data storage and
e-mail recovery |
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Online order entry and trouble notification
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Capacity monitoring and reporting |
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